FAQ & Policies

Everything you need to know about memberships, packages, and studio policies. Please note: All sales are final, no refunds. Prices are subject to change.

No Minors

  • Participants must be 18 years or older.

Pets

  • For safety and hygiene reasons, pets are not permitted inside the studio.

Scheduled Clients Only

  • Only booked clients may be inside the studio during class times. Please arrange childcare in advance if needed.

Studio Information

  • LA Sculpt offers both heated and non-heated classes. Please refer to the class schedule for details, as all classes will be clearly labeled.

  • For your first class, please arrive 10 minutes early so a team member can assist you with setup and answer any questions.

Location & Parking

Address:
Los Angeles Sculpt
23410 Civic Center Way, Suite E-9
Malibu, CA 90265, United States

Directions & Parking:

  • Located on the 2nd floor of the Malibu Country Mart.

  • Plenty of free parking is available at the Country Mart.

  • Directions: If you are standing outside SunLife Organics, you’ll see the playground and a white building with shops. Enter through the staircase facing the playground.

  • Walk up the stairs — we are on the 2nd floor, right side (Suite E-9).

Injuries & Safety

  • Your safety is very important to us at LA Sculpt. Please listen to your body and move at your own pace during class. Please inform your instructor of any injuries or health concerns before class begins. Always listen to your body, ask questions if you are unsure about a movement, and move mindfully.

  • If you have any injuries, medical conditions, are pregnant, or are returning from injury, we strongly recommend consulting with a medical professional prior to participating.

  • LA Sculpt is not responsible for any injuries that may occur during class. Participation is at your own risk, and by attending class, you acknowledge and accept full responsibility for your physical well-being.

  • If at any point during class you feel dizzy, lightheaded, nauseous, overheated, or uncomfortable, please stop immediately and take a break. You are always encouraged to modify movements or rest as needed.

  • Please refer to our liability waiver.

Attire + What to Bring

  • Mats are provided for all classes. We recommend bringing water and a towel to class. Sweat towels and bottled water are available for purchase, and we also offer a complimentary water refill station.

  • Dance Cardio classes are always non-heated and require athletic tennis shoes.

  • For Barre, Mat Pilates, and Sculpt classes, clients must be barefoot or wear grip socks.

  • No outside shoes are permitted in the studio for these formats.

Heated Classes

  • Some LA Sculpt classes are offered in a heated environment to enhance muscle activation, flexibility, and overall intensity. Heated classes are typically maintained between 80–90°F, but temperatures may occasionally exceed 90°F and can feel warmer depending on class type, studio conditions, and individual tolerance.

  • Heated exercise may not be suitable for everyone. If you have any medical conditions including but not limited to heart conditions, heat sensitivity, dizziness, dehydration, low blood pressure, or are pregnant, please consult a healthcare provider before attending a heated class.

  • Clients are responsible for staying hydrated before, during, and after class. We recommend bringing water and taking breaks as needed. If you begin to feel unwell at any time, please stop exercising and exit the heated environment if necessary.

  • By attending a heated class at LA Sculpt, you acknowledge and accept the risks associated with exercising in a heated environment and agree to participate at your own discretion.

Modifications, Cancellations, Late Arrivals & No-Shows

Group Classes

  • Cancel or modify at least 12 hours before class.

  • Late cancellations: Loss of credit. Unlimited memberships incur a $15 late cancellation fee.

  • No-shows: Loss of credit + $20 fee.

Private Training

  • Cancel or modify at least 24 hours before your session.

  • Late cancellations or no-shows result in loss of credit.

Late Arrivals

  • 5-minute grace period for all classes and privates (no exceptions).

Group Class Booking

  • Manage all group bookings through Mindbody, our website, or ClassPass.

Waitlists

  • If a class is full, join the waitlist through Mindbody.

  • Treat waitlist bookings like confirmed spots — cancel if you cannot attend.

  • Standard late cancellation and no-show policies apply.

  • Roster locks 1 hour before class; no changes after that time.

  • You’ll be notified via text (and email if enabled) when you’re added to class.

Cell Phones

  • Phones must be silenced and kept off the studio floor. If you are expecting an important call, notify your instructor and step out to take it.

Returns

  • All sales are final. Merchandise may be exchanged only if unworn, with original tags and packaging.

Cash-Free Studio

  • We are a cash-free studio. We accept all major credit/debit cards, Venmo, and Zelle for merchandise purchases.

Schedule & Price Changes

  • Class formats, instructors, and pricing are subject to change. Trainer substitutions are updated in Mindbody as soon as possible.

Questions?

  • We’re happy to help. Email us anytime at contact@lasculpt.com.